Shipping policy

Please check your junk mail as your fulfilment e-mails may have been sent there.

 

Click and collect 

Click & Collect at store Monday - Saturday 10.30 - 17:00

Local Delivery - not currently available 

Please ensure you click the correct Shipping Zones for Local Delivery. The zones we offer Local Delivery are as follows: BT39, BT40, BT42, BT43 & BT44.

 

UK: 2 – 5 working days via Royal Mail

UK Orders up to 2 kg - £3.99

UK Orders up to 5 kg - £8.99

On delivery you must be able to sign for delivered items.

 

International Delivery: times dependant on country 

Rest of World Orders - £15

Oceania Orders - £20

On delivery you must be able to sign for delivered items.

 

Various charges apply based on a standard 2kg parcel, both UK & International.

 

Shipping 
To return your product, you should mail your product to: Ballantine Fashion 10-12 Main Street, Larne, BT40 1SS, United Kingdom 

You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

On return we recommend you obtain proof of delivery for your returns as we are not liable for goods lost in transit.

 

Delivery 

Orders placed before 2pm will be dispatched on the same day. Orders placed after 2pm will be dispatched the next working day. Any orders after 2pm Friday will be dispatched Monday.